Testimonials

'I would like to take this opportunity to thank you for the time you dedicated to preparing and facilitating your presentation on De-escalation for the 'Sustaining the Momentum' Forum to reduce Seclusion and Restraint on Monday 28th June 2010. Feedback from the audience was extremely positive and I am sure that it will assist participants to further develop skills that will assist them in their practice and support the reduction of seclusion and restraint within Mental Health facilities. Once again, thank you for your contribution on behalf of North Metropolitan Area Health Service, Mental Health."

Robina Redknap
Acting Nurse Director
Graylands Hospital

Sincere thanks for your valuable contribution as the The Making Of Me again on the 31st March 2010 including your sharing your thoughts on communicating with diffificult people. Your session was a valuable component in this day....Thanks too for your energy and stand out presentation skills which effectively engage and entertain our attendees every time you speak! Feedback forms and anecdotal comments from the day confirm....
''Refreshing, positive, encouraging, informative.'
'Inspiring and thought provoking"
'A great practical day tailored to women. Lots to take away."
"Vibrant, informative and challenging."

Emma Lovel
General Manager
Lunch Box List

"Thanks so much for your time and energy. I knew that all groups would get a tremendous amount of information from your sessions but more importantly I think it has to do with your personal approach and ability to get the information across in an enjoyable way. I think the sessions have more than achieved what I set out to do and it has highlighted a need that is endorsed by the house staff to continue with this type of course. I am confident that future courses would be welcomed as the people who have participated spread the word in a positive manner."
Susan Ogley
Acting Local Area Manager
Area One
Disability Services Commission

"Just a note to say thanks again for a great session on Tuesday. It has certainly unblocked some team members and communications seem to be flowing more freely now as a result. Well I'm pretty pleased with the evaluations."
Elizabeth Cook
Manager Life Work Balance
Health Department of WA

" Thank you, thank you, and thank you for a fabulous 2 day presentation. The feedback from the attendees was overwhelming in relation to the question of facilitation and knowledge of the presenter. I personally look forward to a long lasting working relationship with you! Your knowledge, expertise and knack of keeping everyone's attention throughout the 2 days is a testament to the type of trainer and person you are!"
Mia Ruane
A/Manager Client Services, Workplace Relations
Human Resources Directorate
Department of Corrective Services WA

"Carla Frayne has delivered a number of presentations to our agency - in different settings; conference presentation and workshops and training with a more intimate group session. Carla is flexible and adaptive to the environment and group. Her style is engaging and relative. The sessions she designed to incorporate the range of learning styles in the group. Feedback from participants says it all: 'lots of fun and energy', 'very approachable and realistic', 'very informative, relaxed and well paced'."
Elise Clegg
Coordinator, Mentoring Program
HR Planning, Equity and Policy
WA Police

"Carla offered some excellent and innovative solutions, tailor-made to meet the specific Organisational Development needs of the Department. An in-depth knowledge of people and the specific subject matter were instrumental in achieving the required outcomes through highly energising presentations and brilliantly facilitated workshops."
Vern Van Aswegen
Manager Organisational Development
Department of Industry and Resources

"Carla Frayne of Integral Solutions has recently written and delivered two training sessions to 11 Recruitment’s Management team, on the topic of “Creating Positive and Productive Teams.” I was personally very pleased with Carla’s training; her manner was extremely welcoming and the delivery technique was relaxed, allowing for maximum involvement from the group. The training materials were custom designed specifically to suit the brief that Carla and I discussed and were flexible enough to allow me to make last minute changes! Carla aimed the training at the right level for the group (experienced professionals without a great deal of management experience) and was able to draw on her own wealth of knowledge to put the training material into context. A number of training methods were incorporated into the sessions, all successfully allowing group interaction and involvement. I am sure that we will engage Carla’s services again soon."
Jo Brinkley
Operations Manager
11 Recruitment

"Thanks Carla. We were pleased with both the delivery style of the workshop and the response and participation you generated within the group. No doubt the time and effort you put into preparation, understanding the organisational context and our specific needs for this group, contributed largely to the successful outcome."
David Evenis & Peter York
Organisational Change and Development Coordinators
Department of Industry and Resources

"Relevant to our policy, linked in to the Commission's procedures and kept it interesting."
Renee Holland
Coordinator, Human Resources & Planning
Corruption and Crime Commission

"1st Class, fun, to the point, valuable."
Lynn Langton
Social Trainer
Disability Services Commission

"The presenter was outstanding - well done! And the passion for the topic showed through."
Jim Owens
Project Coordinator
Health Corporate Network

"Carla's presentation was excellent. Highly motivational - can't wait for more!! Fabulous!!"
Doreen Rees
Acting Manager Accounts Processing
Health Corporate Network

"Excellent facilitator. Thanks."
Melanie Cartledge
Operational Coordinator
NurseWest

"Carla is an enthusiastic and dynamic presenter who engaages participants, encouraging their involvement and shows an interest in their comments. Thanks Carla."
Jenny Allen
Educator
Geraldton Regional Community Education Centre

"I found it interesting and with humour on a few things. What Carla spoke about made me think. Yes, these actually do happen and to me." (Critical Incident Stress Support)
Sarina Cook
Bega Garnbirringu Health Services
Kalgoorlie

"Excellently presented - great presence, excellent voice (tone, volume), approachable, and great body language"
Bryony Calendar
Employment Consultant
WA Deaf Society

"Valuable content. Well presented. Good to have a presenter with such extensive industry experience and knowledge."
Robert Cotton
Business Analyst
Health Corporate Network

"Best workshop I have attended. Carla makes it interesting and involving ."
Laura Kelly
Health Corporate Network

"Well presented - well done - worth attending. An investment for any Company."
Francoise Bejtel
A/SESO
Health Corporate Network

"Very well presented. Presenter knew material very well. Pleasant personality and engaging."
Cristian Sptariu
Communication Officer
Health Corporate Network

"I found the training a breath of fresh air! I have quite a short attention span and this captivated me the entire day, all extremely relevant to my position and all in a lighthearted yet appealing manner. It was a pleasure to have attended - thanks Carla." "Loved it. Carla you are a brilliant presenter and the content is excellent. I loved that it was really interactive and it didnt feel like we were just listening to someone talk. We were part of the whole process. I got a lot out of it. It was the best training I have done in a long time, if not ever. Congratulations."
Clare Mason & Justine Clemesha
2IC & Recruitment Manager
11 Recruitment

"Best interpersonal training I've been to with a trainer who was lovely and I could relate to. I think the training / trainer was excellent and the training was very useful. I think that the team will benefit from the positive message of the training."
Molly & Sally
Library Technicians
State Library Western Australia

"Well spoken, I learnt how to deal with the boys better."
Adam Antic
Supervisor
Strategic Marine

"I loved every minute of it! Please come back to Esperance to teach us more. Carla is fantastic! One of the best speakers I have had the priviledge to listen to!"
Narelle Johnston
Employment Esperance Administration
Esperance Volunteer Program

Workshop helps drought-stricken farmers
"It was helpful. One person has said that until doing the workshop the family wasn't sure whether they wanted to stay on or to go. The workshop helped them to decide that they really wanted to stay farming in the area."
Karen Chappel, Morawa
Farmbis WA News

"Very interesting information to prevent bullying in the workplace."
Paul Buxall
Storeperson
Fremantle Hospital